Date

Nov 18 2021
Expired!

Time

2:00 pm - 3:30 pm
On-Demand Registration

NOVEMBER 18 | Creating Psychological Safety – Speak Up Listen Up Strategies With Entertainment

Registration is open for On-Demand Access

Psychological safety can be defined as the belief that you won’t be punished for speaking up with ideas, questions, concerns, or mistakes. Achieving this in your organization involves not only shifting the cultural dynamics around Speaking-Up, but also ensuring that the organization is listening to and responding appropriately. Having employees afraid to use the resources is a problem. Having them yell into the abyss causes more harm than good. This program will focus on strategies and techniques to generate a listening organization and how the tools & techniques from improv and entertainment can help.

Learning Points

  • The Business Case: To create a Listen-Up culture, we must pay attention to Ethics & Compliance’s reputation and brand. Traditional training methods are problematic. Influencing the culture is key.
  • Listening Techniques & Exercises: Listening is a muscle that can be improved through practice. There are a variety of interactive exercises and role plays to help leaders (and ethics & compliance professionals) become more acutely aware of both verbal and physical communication styles that can help or hinder an environment of trust and support.
  • Organizational Listening: Organizations have ears too — how organizations can foster and promote a culture of speaking up/listening up.

The event is finished.

Labels

CEUs Earned

Speakers

  • Angelique Lee-Rowley
    Angelique Lee-Rowley
    Chief Ethics & Compliance Officer, Jazz Pharmaceuticals
  • Cory MacDonald
    Cory MacDonald
    Learning Manager, Ethics & Compliance, Starbucks

    Cory MacDonald supports the Ethics & Compliance training division for Starbucks Coffee Company. A five year partner (employee,) Cory contributes to the success of Starbucks by devising training strategies, creating and implementing content, and helping partners to make the right ethical decisions.

  • Giovanni Gallo
    Giovanni Gallo
    Co-Chief Executive Officer and Chief Growth Officer, Ethico

    As Co-CEO and CTO of Ethico Giovanni lives his passion for seeing people thrive in the workplace. He helps develop ComplianceLine’s workforce and solutions which enable compliance professionals to be more effective in their jobs, so they can successfully protect their teams and meaningfully serve their missions. Giovanni has a B.S. in Finance and Accounting from Indiana University and an MBA from the Kellogg School of Management at Northwestern University.

  • Len Larsen
    Len Larsen
    Manager, Ethics & Compliance, Starbucks Coffee Company

    Len Larsen is a 30-year veteran of Starbucks Coffee Company, starting in the retail stores right after graduating from the University of Washington in Seattle. After various jobs in the U.S. and International Operations, and Global Communications, he landed in Ethics & Compliance in 2011, where he manages the training, Communications and Awareness function for Starbucks’ E&C program.

  • Ronnie Feldman
    Ronnie Feldman
    President & Creative Director, Learnings & Entertainments

    Ronnie Feldman is the President & Creative Director of Learnings & Entertainments, a creative services and learning content provider made up of a network of comedians, musicians, artists and writers that focuses on employee engagement, communication and corporate education.

    Ronnie has spent 25 years playing in the entertainment and learning space, developing creative, new approaches to make learning more engaging and impactful. Ronnie previously headed up Second City’s comedic, ethics and compliance video series, RealBiz Shorts, before leaving to launch L&E in 2016, where he continues to innovate and create short, entertaining, accessible programming around a variety of workplace behavior topics. Ronnie likes to think that he is funny. It has become increasingly apparent that this is not universally agreed upon.