Date

Feb 19 2020
Expired!

Time

2:00 pm - 3:30 pm

Best Practice Forum

*This event has been postponed and rescheduled for a later date. We apologize for any inconvenience this may have caused. If you have already registered for this event, please contact Casey Williams casey@ethics.org*

 

An all-new way to participate, engage and learn from today’s leading thinkers, subject-matter experts and experienced practitioners. This Best Practice Forum, Chit Chat – Creating a Code of Conduct Chat-bot. takes place in Washington, D.C. This session will explore how Ethics & Compliance Programs need to not just benchmark against each other but against other common industry benchmarks like customer satisfaction and net promoter scores. A chat-bot for the Code of Conduct treats the customer in the way they have are treated by other services, i.e., if gives them the information that they want, when they want it.

Ellen Hunt, SVP – Audit, Ethics & Compliance Officer and Joe Pugh, Enterprise Risk Management (ERM) & Compliance Director from AARP will bring their expert knowledge to share the best practices they use to build effective E&C programs that can help you achieve success as an E&C leader.

To allow as many E&C practitioners to share in the Best Practice Forum experience as possible, we’ve re-invented the way in which these events are delivered. New in 2020, all Best Practice Forums can be attended either in-person by up to 60 attendees on a first-come, first-served basis, viewed in real-time or on-demand via our livestream platform from your office or home.

All Best Practice Forums qualify for CEU credit upon completion. Register today!

This Best Practice Forum is Sponsored by:

 

This Best Practice Forum can be attended in-person at:

ASAE Conference Center

1575 I St NW, Washington, DC 20005

February 27 | 2:00 p.m. – 3:30 p.m.

*In-person registration begins at 1 p.m.

Full Agenda

Download a PDF copy of the agenda here

The event is finished.

Speakers

  • Ellen M. Hunt
    Ellen M. Hunt
    Principal Consultant & Advisor, Spark Compliance Consulting

    Ellen is a lawyer, ethics & compliance professional, audit executive, and chief privacy officer. She has expertise in identifying, evaluating and mitigating risks as an advisor to the Board of Directors and senior management. She has over 20 years of management experience in various industries in creating, designing, implementing, and operating world class ethics and compliance programs including board governance and reporting, designing instructor led and on-line ethics education, creating policy management frameworks, managing enterprise and compliance risk processes as well as handling investigations and regulatory agency inquiries.

    Before joining Spark, Ellen served as the Vice President, Compliance Program Operations and Chief Privacy Officer for LifePoint Health, a national healthcare network with 60,000 employees in over 80 hospitals, post acute services, and outpatient centers operating in 28 states. Prior to that she served as the Senior Vice President ~ Audit, Ethics & Compliance Officer for AARP, a 38 million member not-for-profit association that advocates for the 50+ to empower them to chose how they live as they age. At AARP, she set the strategic direction for both the Internal Audit and the Ethics & Compliance functions with a team of seven and a budget of over $1 million. Ellen created the first Code of Conduct and Code of Ethics for the AARP Boards and established an ethics and compliance program from seven page conflict of interest policy. AARP was honored as a World’s Most Ethical Company in 2019, 2020, and 2021.

    She is an adjunct professor with the Fordham University School of Law, Program for Corporate Ethics and Compliance, teaching the Introduction to Compliance and Capstone courses. Ellen serves on the Advisory Boards for the Notre Dame Deloitte Center for Ethical Leadership, Loyola University Chicago, School of Law- Compliance Studies, Compliance Week, and the Quorum Initiative. She also writes on important topics related to risk and is a frequent presenter at national conferences.

    Ellen is a graduate of The McDonough School of Business – Georgetown University, Executive Education, AARP AgL Leadership Program; earned her Juris Doctor from UIC John Marshall Law School; and a B.A. from Hope College.

  • Joe Pugh
    Joe Pugh
    Enterprise Risk Management (ERM) & Compliance Director, AARP

    Joe Pugh is the Enterprise Risk Management (ERM) & Compliance Director at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age.

    Joe built, matured and has focused on making the AARP ERM program strategic. Joe was the architect of the ERM framework and established an ERM governance cadence that provides risk informed information to executives, the Board of Directors and key decision makers at all levels of the organization. Under Joe’s leadership, the organization has become more risk savvy and able to understand the enterprise risks “to” and “of” strategic priorities, as well as the capability to act quickly when risk exposures change. Joe regularly delivers ERM reporting to executive management, the Board of Directors and its Committees.

    In addition, Joe assists the organization with developing and executing various strategies designed to promote a strong ethical culture and ensure compliance with applicable laws and regulations.

    Before joining AARP, Joe was responsible for the day-to-day risk management and compliance for a mutual fund company, where he held FINRA Series 6 and 26 licenses.

    Joe has an MBA from Marymount University. He is a RIMS Certified Risk Management Professional (RIMS-CRMP) as well as having the Certification in Risk Management Assurance (CRMA™) designation through the Institute of Internal Auditors.

    Any opinions expressed by Joe are solely his own and are not made on behalf of AARP.